Transform your interactions
Chatbots are not new in the customer service space, but they have evolved rapidly in the last few years thanks to generative AI.
Whether you require traditional rule-driven chatbots for simple tasks and queries or AI-based chatbots that can understand context and respond with relevance, we have you covered. Our AI chatbot development is based on NLP (natural language processing) and can be trained to have natural interactions.
We can create custom AI chatbots for your website and mobile apps by training them on your data. This boosts customer engagement by providing personalised, quick, and real-time customer support through conversational AI solutions.
From lead generation chatbots to employee induction chatbots, we can empower your business with bots that not only automate tasks but also deliver intelligent conversations.
Some essential benefits of chatbots
Increase customer satisfaction by answering queries outside normal business working hours or days worldwide.
Reduce long-term and operational costs by automating repetitive tasks and minimising the need for human agents.
Enhance customer engagement by using conversational AI which can tailor interactions based on preferences.
Provide consistent support during peak times as chatbots can handle large volumes, making them ideal for scaling.
How do we do it?
Whether it is chatbots that work across different social media channels or marketplaces, our bots can process requests, answer instantly, and even provide feedback.
Through our chatbot integration services, we can connect with payment assistance solutions, CRM platforms, and the Cloud. Integrating it across iOS and Android systems results in better e-commerce experiences.
Behind our chatbot prowess are technologies such as machine learning algorithms, AI-driven decision-making, and integrations with platforms such as Dialogflow and IBM Watson. These technologies not only power intelligent responses but also enable continuous learning and improvement, making your chatbot dynamic in answering customer queries.
Our expert developers will provide post-development maintenance and continuous optimisation so your bot can operate at its highest potential.
Do you want chatbots that will boost
your customer engagement?
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Vajra helped us with case study animations and we were excited at the results we saw. I was particularly thrilled to see them understand a complex technological innovation and make a story board that made it simpler to be presented. It was was well written and nicely, more importantly, simply presented. We are happy to engage with them for our marketing needs
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